Salon Change of Ownership FAQs



What does the change of ownership mean for clients?

The salon will continue to operate as usual, with a renewed commitment to quality and client satisfaction. You can expect the same great service from familiar faces, with added enhancements and new offerings.

Is my Stylist still at the salon?

Yes! While one member has moved on to new opportunities, we are fortunate to have the rest of our team of stylists stay on, so you’ll continue to enjoy the same relationships with your trusted professionals.

Will my existing appointments or bookings be affected?

No, all existing appointments will remain as scheduled. If any adjustments are necessary, we will notify clients well in advance. Feel free to give us a call or text to verify bookings.

Why do my confirmations look different?

We have a new operating system. Your confirmation text/email will look different, but it's still us. If you have any issues please contact our desk team for assistance.

How can clients provide feedback or suggestions during this transition?

We welcome your feedback and would love to hear your thoughts! Feel free to reach out to us via email, phone, or in-person at the salon. We’re also planning a client appreciation event where you'll be able to share your ideas.

What’s the vision for the salon moving forward?

Our vision is to create a serene, inclusive, and high-quality salon experience where clients can feel pampered and cared for. We’re focused on enhancing our service offerings, investing in staff training, and creating a community-focused environment. Stay tuned by following us on Instagram and Facebook, signing up for email promotions, or visiting our website for the latest updates and promotions!